Terms of Use

Welcome to the Luna Splendida website. In thanking you for having visited our web pages, we take the opportunity to point out that access to the Luna Splendida website and the use of the services and contents included therein, are activities regulated by these General Conditions for use (hereinafter to be known as “General Conditions”). A FAQ has been compiled to facilitate your consultation of the page.
We would kindly remind you that by accessing our sites and/or by using even one of the Services provided, you confirm knowledge and acceptance of the General Conditions as published on this page. If you should not accept these conditions, we would kindly ask you to refrain from accessing and using the contents and the services offered on our Website forthwith.


In order to offer a clearer and easier consultation of the sites, we have supplied a glossary of the most frequently used terms on this page.

  • a) Luna Splendida(hereafter to be known also as “Luna”): indicates the site manager, the domains and the sub-domains which are registered for each of the brands of the Luna Splendida. Luna Splendida is also the proprietor of the domains, the Website and the Contents supplied within and the administrator and/or proprietor of all IT and other support infrastructure
  • b) Website:specifies the web portals related to the Luna Splendida, which consist of the Services and Contents which are made available to the User
  • c) Services:indicates all the activities and the operations which the Users can carry out in relation to the Contents which are made available on the Website
  • d) Contents:means amongst others and by way of example, the audio and video material, information, graphics, photographs and/or images, illustrations, pictures, logos, projects and any other type of original or reproduced material published on the Website or sent by them, including software, the operative processes of the Website, menus, web pages, layout, graphics and colors.
  • e) User:specifies the users of the Sites and the Services supplied therein.

Can I use the Luna Splendida Website for professional reasons?

The Contents and Services on our Website are normally intended for personal use. This means that if, for example, you consult the pages, download product information, etc., you will be using the material for inappropriate commercial, entrepreneurial and professional purposes.

What conditions and limits are imposed when using the Luna Splendida Website?

When accessing our Website and the relative Contents and Services, you must:

  • Navigate and use the Website and Services at your complete and free discretion, whilst assuming total and sole responsibility
  • Not use the Website for illegal purposes or to commit illegal actions
  • Not use the Website in such a way that would interrupt, damage or compromise the efficiency and the functionality either partially or totally of the above
  • Recognize the fact that Luna Splendida cannot be held responsible for events in relation to possible damage to your or a third party’s computer, equipment or any data stored therein, except in possible cases of serious errors and willful intent which can be directly linked to Luna Splendida
  • Release Luna Splendida and subjects from any responsibility in relation to your conduct whilst using the Website and Services
  • Recognize that Luna Splendida cannot be held responsible for losses and damage in relation to any form of use and the functionality of the Website, including (without restrictions) any damage in relation to the suspension, interruption, lack of functionality and/or inaccessibility to the Website or Services, damages related to transmitted viruses and harmful material, damages related to loss of business, loss of earnings, interruption of business, loss of business information and/or any other type of pecuniary loss, except in the case of damage caused by willful intent and serious errors
  • Declare to be aware and to accept that Luna Splendida does not guarantee the accuracy and the completeness of the Contents and furthermore does not guarantee that the Website, Services and Contents will always be supplied without interruptions, punctually and safely
  • Accept that Luna Splendida does not guarantee that any possible material errors in Contents and Services supplied through the Website shall be promptly rectified

Are the product images and photographs found on the Website reliable?

The images, photographs and all representations found on Luna Splendida Website merely have an illustrative value. Luna Splendida constantly implements measures aimed at ensuring that the photographs displayed on the Website are true representations of original products and also implements every technological solution possible to minimize inaccuracies. That said; viewing variations are always possible due to various causes, even of a technical nature and sometimes linked to the technological characteristics of colour resolution on your computer. Subsequently, Luna Splendida cannot be held responsible in case some graphic representations of products displayed on the Website in relation to the above technical reasons should appear not perfectly suitable or corresponding.

If I am under 18 years of age can I use Luna Splendida Website?

If you are under 18 years of age you can freely navigate our Website. You are not permitted to use those Services that require registration or transfer of data or information. Registration and use of the services available on Luna Splendida Website is strictly for persons over the age of 18. No one under that age can register on the Website nor use the services available therein, except in those cases where the minor has the consent of a parent or legal guardian. In all cases where you would use or access even one of the Services which require registration or the transfer of data and information as supplied through the Website, you must ensure that you are over 18 years of age and have the faculty to stipulate binding contracts.

When surfing the Web if you see or if you are requested to provide information which you do not understand or which is not totally clear, always ask your parents for assistance. Remember: this is always valid not only for Luna Splendida Website, but also for all other sites that you visit on the Internet.

What are COOKIES and how are they used by Luna Splendida?

Luna Splendida also uses cookies issued by third parties. For information in relation to the policy regarding the use of cookies on Luna Splendida Website, you can consult our Cookie Policy
The Website can contain links to other sites which are not directly connected to Luna Splendida. We would point out that these Websites are in no way managed nor controlled by Luna Splendida, which cannot be held responsible for the contents and the regulations contained therein. The General Conditions are exclusively applicable to Luna Splendida Website and not to other Website that may be consulted by the user through use of the above mentioned links.

How does Luna Splendida protect my privacy and my data?

Luna Splendida considers people’s privacy to be an essential value. In particular we are committed to protecting the privacy of users on our Website. If you wish to know how, we invite you to consult the following link: Privacy Policy

Luna Splendida implements security and preventative measures of a technical and organizational manner aimed at protecting the security of its Website and of their Users. In particular, these measures are aimed at ensuring that the information in relation to its Users is protected from the risks of loss, destruction, unauthorized access or illegal use.

These General Conditions are regulated by Italian Law and shall be interpreted accordingly. Possible disputes inherent and/or subsequent to the above must be resolved under Italian Jurisdiction.