Privacy protection

For any question, suggestion or demand regarding your privacy, please do not hesitate to contact us.

At any time you can ask to receive information, deletion or further process of your data according to the GDPR legislation.


We are the Greek privately owned company with the title “Sun Pruncess IKE” with hq in Athens, Salaminos 4, 14123 Lykovrysi. (VAT: EL800835773 / Tax office: Amarousiou) from ow on called “Luna Splendida or “The company”.

The current Privacy Policy has been created on order to inform you about the use by Luna Splendida, of your personal data, the data you provide us, in order for you to know the purpose of their process by us and the process you can follow in order to act on your legal rights.

Therefore the management and security of your personal data is described in this page according to the Greek, European and International law regarding the protection of a person’s data. Any future update regarding your rights and process of your personal data will be subject of this Privacy Policy.



Private Data are any information that regards the subject of the data, therefore, any human that this data is referred to that can be identified. Data like this can be your name, address, birthday, sex, cellphone number, email as well as data of your use of our website, like user name, password and your IP address. According to the General Data Protection Rule.


The personal data that you declare anywhere on the pages and services of the website are intended exclusively for reasons related to your transactions with us, communication with you, improving the services provided and ensuring the operation of of the corresponding service for which you provide them as well as for statistical purposes and to improve the services provided and may not be used by any third party (with the exception of where provided by the Law for the competent authorities only), without complying with the provisions of Law on the protection of personal data processing, as it applies from time to time. The website operates in accordance with the applicable Greek and EU legislation and keeps your personal data securely for as long as you are registered in any service of which is deleted after the termination of the business relationship in any way. In particular, member details (Member Account details) are kept on the servers of until the customer requests their deletion. In summary, we ONLY ask for as much information as we need for you to enjoy a unique shopping experience: consistent delivery of the products you ordered, secure payment of your order and personalized service based on your needs and preferences.


During your visit to our Website and Online Store and in order to a) register as a member of and open an Account, b) subscribe to the Newsletter Service, c) ensure the possibility of communicating with you so that to inform you both about your orders and about our new products. Also, in order to exercise your rights in accordance with the law and the General Terms of Use, it is possible that you will be asked to declare information concerning you (such as indicative name, surname, e-mail address, product shipping address, date of birth, name, telephone number, credit card details etc.) In particular, does not ask you for any of your personal information when browsing our online store. We collect the following information from you, which you voluntarily provide to us for the purpose of registering as a member of and creating an Account OR making an order: First name, last name, postal address, gender, date of birth, telephone, email address and password. The necessary information that you must provide us for each purchase of products from our Online Store is your name, a phone usually cellphone or land-line, address (street, city, postal code), billing address and shipping address of the order. In case of payment by credit/debit card reserves the right to request your ID number to ensure identity with your credit/debit card details and only in the case of alarming requests. Also, for your subscription to our Company's Newsletter service in order to send you newsletters about our Company and its products/services, any offers, etc., we ask that you provide us with your email address. In order to send you short SMS text messages, as well as messages through various mobile phone applications with newsletters about the Company and its products/services, we ask you to provide us with your mobile phone number.

Luna Splendida and the website work with “third parties” to offer additional options and services to you. In detail, these third parties are:

To delete yourself from the above services, it is usually enough to clear the cookies from your computer. If you wish to completely delete any data that our company holds about you, please write us an email at


We may pass on your personal information to our agents and/or subcontractors for the purpose of supporting, promoting and executing your business relationship with us, but always under conditions that fully ensure that your personal information is not processed in any illegal way, i.e. other than the purpose of transmission in accordance with the above. For example, we reserve the right, for the above purposes, to transfer your personal data to the transport companies mentioned in the Terms of Use and on our website for sending you the products you have purchased from our online store, to credit/debit card providers cards for the processing of a payment on your behalf as a result of your purchase from our Online Store, to third parties – natural or legal persons – who may provide on our behalf promotion and marketing services of both our business and our products or services, or to our third-party partners who provide us with technical services, such as indicative hosting and technical support services. We inform you that the above categories of recipients of your personal data are processors on our behalf and therefore as such do not process any of your data beyond the above transmission purposes.

In any case, employees who have access to your personal data are specific and unauthorized access to your personal data is prohibited. Every reasonable measure to secure your data has been taken. will not make available for sale or otherwise transmit or disclose personal information of visitors/users of its website to third parties, with the exception of the application of relevant legal dictates and only to the competent authorities.

The data kept in the file may be communicated to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legislative provisions. In addition, in the event of a legal order, official order or official preliminary examination, has the right without exception to make the relevant data available to the respective service.

All website design, text, graphics, selection and settings thereof are the property of and are Intellectual Property Rights with all rights reserved.


By carrying out any of your transactions and using any of our Services in accordance with the Terms of Use, you consent to this Privacy Policy and in particular:

Account Entry: If you enter your bank account information into your Member Account, then you agree that will use that information for all possible fee refunds to you, in the event that you exercise your right of withdrawal in accordance with the provisions of the Terms of Use and the Law.

Use for advertising purposes: You agree that will process and use your personal data for marketing actions, such as e.g. sending emails with general information or advertising (newsletters) regarding its products and services. If you so desire, will waive the use of personal data for advertising purposes, provided however that you follow the procedures for deletion from the list of registered members who receive our newsletters that we provide to you. The member can at any time send a relevant email to or set the newsletter sending function accordingly in his member account or delete by following the procedures defined in each informative type of email he receives from us.

Processing in relation to fraudulent acts: You agree that in the event of reasonable evidence and if the specific circumstance requires it, will have the right to collect, process and use those data, which are necessary for the disclosure, as well as the stopping offers created with fraudulent intent as well as the details of any other illegal or non-conventional use of

Transfer in case of legal order / Transfer to services in the absence of a legal order: As the transfer of data is not permitted by law, you consent to the transfer of your personal data to law enforcement and supervisory authorities for the necessary protection against risks to state and public security as well as prosecution of criminal acts.


Your data is transferred with 2048-bit SSL encryption. The safe transfer of your personal data is guaranteed by Cloudflare with a guarantee of up to €10,000 in case of interception of your data and material damage. does not store or control credit card data. After choosing to pay by debit/credit card, your data is securely transferred to Stripe which processes the data in order to validate the payment.


You have, within the framework of the legislation on the privacy of telecommunications and the protection of your personal data, the rights of information and objection provided for in articles 11 to 13 of the law. 2472/1997.

In any case, you have the right to access and object (including rectification) regarding any held personal data concerning you that is processed by us in accordance with this Policy. For this purpose, any request should be addressed in writing to at the email: