{"id":122133,"date":"2022-05-26T13:52:38","date_gmt":"2022-05-26T10:52:38","guid":{"rendered":"https:\/\/www.lunasplendida.com\/?page_id=122133"},"modified":"2026-11-04T12:06:01","modified_gmt":"2026-11-04T10:06:01","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/www.lunasplendida.com\/en\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"122133\" class=\"elementor elementor-122133 elementor-18903\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0eb7a6 e-flex e-con-boxed e-con e-parent\" data-id=\"d0eb7a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8243ae e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"a8243ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"176309166\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-1763091661\" data-tab-title-id=\"e-n-tab-title-1763091661\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-1763091661\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tGreece\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1763091662\" data-tab-title-id=\"e-n-tab-title-1763091662\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1763091662\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tItaly\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-1763091663\" data-tab-title-id=\"e-n-tab-title-1763091663\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-1763091663\" style=\"--n-tabs-title-order: 3;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tEuropean Union\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-1763091661\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1763091661\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-40db6ee e-con-full e-flex e-con e-child\" data-id=\"40db6ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8e56cc6 e-flex e-con-boxed e-con e-child\" data-id=\"8e56cc6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3062c9 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"e3062c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSHIPPING\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tWe offer fast 2 day express delivery via DHL Express to most European destinations. The cost is 8,90\u20ac for orders below 100\u20ac and free for orders above 100\u20ac. We ship your order within 1 business day and its delivered within 2 business days. For certain locations, such as islands an additional 1-2 days may be required. The above timmings are not valid in case of national holidays, emergencies, or any other situation force majeure that could impact the time of delivery.   \n\nShipping to the European Union is free of charge for orders over 100\u20ac. For orders under 100\u20ac there is a shipping charge of 7,90\u20ac. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-821f8b2 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"821f8b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSHIPMENTS\/ ORDERS with BOX NOW\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t<b>Instructions Step by Step:<\/b>\n<b>Step 1<\/b>: Select BOX NOW as the delivery method at checkout.\n<b>Step 2:<\/b> On the map that will appear, select the BOX NOW Locker that serves you.\n<b>Step 3:<\/b> Once the order is complete and the parcel is delivered to a locker, you will receive a message with the PIN \u2013 code you can use to open your BOX NOW locker.\n<b>Step 4:<\/b> Once you are in front of your BOX NOW box, enter the code and your package is waiting for you to pick it up!\n<br><b>And some additional information about BOX NOW:\n<\/b>- If you place an order by 13:00pm from Monday to Friday, then your parcel will have time to be placed at the Locker Box Now you have chosen, on the same day for within Attica until 00:30 and the next day for outside Attica.\n- If you place an order after 13:00pm from Monday to Friday, then your parcel will be placed in the Locker Box Now you have chosen, the next day for within Attica and the day after for outside Attica.\n- If you place an order by 13:00pm on Friday or on the weekend, then your parcel will be placed in the Locker Box Now you have chosen, on Monday by 00:30 for within Attica and on Tuesday for outside Attica.\n- If you do not have 72 hours to pick up your parcel from your chosen Locker Box Now, then you can get an extension of 24 more hours via the following link https:\/\/track.boxnow.gr\/ or by calling the call centre 2111005301.\n- If the parcel is not for you but is intended as a gift for a loved one, then you can do it directly and economically at the following link https:\/\/p2p.boxnow.gr\n- If you still want to track your parcel . You can do this via the website https:\/\/track.boxnow.gr\/ \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-baa3333 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"baa3333\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tRETURNS\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tReturns are free and can be done up to 14 calendar days from the date or delivery. Shipping costs are also free for their return to Luna Splendida. \n\nThe products must be returned in their entirety, excluding the possibility of returning only certain parts or components of these products (even in the case of sets); - the Returned Products must not have been used, worn (except for the same ways allowed in a fitting room in a point of sale), washed, dirtied or damaged and must not show signs of use; Returned Products must be returned packaged exactly as they were shipped, complete with all tags and labels. For example, products must be returned in their packaging, complete with cardboard and so on; \n\nIf you have lost the return label, please arrange with your local DHL customer service in order for the driver to have a label ready for you. Do not forget to have your package ready before the DHL driver arrives. We will only accept pacjkages returned by DHL courier.  \n\n<strong>If you received your order via BOX NOW<\/strong> and wish to return the product to our e-shop, the process is easy!\n\nWrite the 10-digit voucher number \u2013 which was on your original parcel \u2013 on the return parcel.\nIf you haven't kept the voucher, you can find the 10-digit number in the SMS\/Viber message you received from BOX NOW.\nTake the return parcel to the locker that suits you, enter the 10-digit number on the pinpad and press OK.\nPlace the parcel in the locker and close the door.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb3b111 elementor-widget-mobile__width-inherit elementor-widget__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"bb3b111\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tRETURNS\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tIn order for your return to be completed successfully, the product must be in its original condition, as judged by our quality control. Along with the product(s) you must include the proof of purchase and the completed return form, as well as stating whether you would like a refund or credit. In case you wish for a refund, we will refund the full amount on the credit\/debit card that was used as payment method. The full amount will be credited to your card In case you choose credit, the value of the returned product (plus any shippinmg costs) will be credited to your account in our e-shop, so that you can use it in your next purchases. You will receive a coupon for the full amount on your email. Returns are accepted only if returned by DHL using our prepaid return label found in your box. Products returned with other shipping companies will not be accepted.      \n\nPlease note: Swimwear can only be returned if the protective hygiene plastic has not been removed. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a61fc93 elementor-widget elementor-widget-text-editor\" data-id=\"a61fc93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><strong><u>If you received your order via <\/u><\/strong><strong><u>BOX<\/u><\/strong><strong><u> <\/u><\/strong><strong><u>NOW<\/u><\/strong> and wish to return the product to our e-shop, the process is easy!<\/p><ol style=\"font-weight: 400;\"><li>Write the 10-digit voucher number \u2013 which was on your original parcel \u2013 on the return parcel.<\/li><\/ol><ul style=\"font-weight: 400;\"><li>If you haven&#8217;t kept the voucher, you can find the 10-digit number in the SMS\/Viber message you received from BOX NOW<\/li><\/ul><ol style=\"font-weight: 400;\"><li>Take the return parcel to the locker that suits you, enter the 10-digit number on the pinpad and press OK.<\/li><li>Place the parcel in the locker and close the door.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d40010 elementor-widget elementor-widget-heading\" data-id=\"5d40010\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PAYMENT METHODS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fd77f5 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"8fd77f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPay on delivery\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tWe do not currently offer pay on delivery payment option in any country except Greece. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9b1d63 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"e9b1d63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPayment with credit \/ debit card.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tYou can use any Visa, Mastercard, Maestro, American Express or Diners card.\n\nAll credit\/debit card payments are processed through the payment platform of \"Stripe\", one of the largest and safest online payments service providers in the world. We use TLS 1.2 encryption with AES-256 encryption protocol. Encryption is a way to secure the information until it reaches its reciever, who will be able to decrypt it with the use of the appropriate security key. Basically we use high safety standards so that your information remain private.  \n\nYou have the option to save your card for future purchases. If you choose to save your card, your data is securely saved on Stripe's server, not on Luna Splendida. That way we are making sure that your card information is safe.  \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96cefe8 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"96cefe8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPayment via PayPal \/ Apple Pay \/ Google Pay.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPayment with PayPal \/ Apple Pay \/ Google Pay is subject to the strict transaction terms imposed by PayPal.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00a1aea elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"00a1aea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPayment by Klarna (up to 3 interest-free instalments).\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tKlarna is a payment method that combines the convenience of a credit card (interest-free instalments) without fees and interest rates.\nWith Klarna you save both time and money and you can make your purchases, paying in 3 instalments without interest. This makes shopping easier, especially for high value products etc. But this is not limiting, as payment via Klarna is available for purchases from \u20ac35 to \u20ac1,000.  \nIt's very simple: You start your search on Luna's site, find the product(s) you're interested in, put them in your \"cart\" and at the bottom of the checkout you can see if Klarna is supported for your payment. You pay the first of 3 installments and in 30 days the next one. \n\nThe first time you use Klarna, you will be asked to complete the registration process.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc6b0fb elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"bc6b0fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPayment with IRIS.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPayment with IRIS is completed through the secure environment of Viva Payments.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab0c5d2 elementor-widget elementor-widget-text-editor\" data-id=\"ab0c5d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Please read carefully the <a style=\"text-decoration: underline;\" href=\"https:\/\/www.lunasplendida.com\/en\/terms-of-use\/\">Terms and Conditions<\/a> as well as our <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.lunasplendida.com\/en\/personal-data\/\">Privacy Policy.<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1763091662\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1763091662\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-2390f63 e-con-full e-flex e-con e-child\" data-id=\"2390f63\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ddf3df7 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"ddf3df7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSHIPPING\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tShipments to all of Italy are charged 7.90\u20ac for orders under 100\u20ac and are free for orders over 100\u20ac. Shipping takes place within one business day, while delivery is within 5 business days for mainland Italy and within 6 business days for island Italy. The above deadlines do not apply in any case of force majeure that may affect transport and delivery times.  \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6d8a16 elementor-widget-mobile__width-inherit elementor-widget__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"d6d8a16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tRETURNS\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tFor your return to be successfully completed, the product must be in its original condition, as determined by our quality control. Along with the product(s), you must include the completed return form. Returns can only be made with DHL using the return label you will find inside your package. If you have lost the return label, please contact help@lunasplendida.gr.    \n\nShipping costs of 7.90\u20ac are non-refundable and will be deducted from the refunded amount.\n\nFor hygiene reasons, returns are NOT accepted for briefs, so please carefully choose the correct size you desire based on what you usually wear, consulting the size guide. Swimwear returns are only accepted if the protective hygiene seal has not been removed. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f3d92b elementor-widget elementor-widget-heading\" data-id=\"0f3d92b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PAYMENT METHODS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3eca72a elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"3eca72a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPayment with credit \/ debit card.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tYou can use any Visa, Mastercard, Maestro, American Express or Diners card.\n\nAll credit\/debit card payments are processed through the payment platform of \"Stripe\", one of the largest and safest online payments service providers in the world. We use TLS 1.2 encryption with AES-256 encryption protocol. Encryption is a way to secure the information until it reaches its reciever, who will be able to decrypt it with the use of the appropriate security key. Basically we use high safety standards so that your information remain private.  \n\nYou have the option to save your card for future purchases. If you choose to save your card, your data is securely saved on Stripe's server, not on Luna Splendida. That way we are making sure that your card information is safe.  \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5361e0 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"f5361e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPayment via PayPal \/ Apple Pay \/ Google Pay.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPayment with PayPal \/ Apple Pay \/ Google Pay is subject to the strict transaction terms imposed by PayPal.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00472e4 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"00472e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPayment by Klarna (up to 3 interest-free instalments).\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tKlarna is a payment method that combines the convenience of a credit card (interest-free instalments) without fees and interest rates.\nWith Klarna you save both time and money and you can make your purchases, paying in 3 instalments without interest. This makes shopping easier, especially for high value products etc. But this is not limiting, as payment via Klarna is available for purchases from \u20ac35 to \u20ac1,000.  \nIt's very simple: You start your search on Luna's site, find the product(s) you're interested in, put them in your \"cart\" and at the bottom of the checkout you can see if Klarna is supported for your payment. You pay the first of 3 installments and in 30 days the next one. \n\nThe first time you use Klarna, you will be asked to complete the registration process.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dafb784 elementor-widget elementor-widget-text-editor\" data-id=\"dafb784\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Please read carefully the <a style=\"text-decoration: underline;\" href=\"https:\/\/www.lunasplendida.com\/en\/terms-of-use\/\">Terms and Conditions<\/a> as well as our <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.lunasplendida.com\/en\/personal-data\/\">Privacy Policy.<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-1763091663\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-1763091663\" data-tab-index=\"3\" style=\"--n-tabs-title-order: 3;\" class=\" elementor-element elementor-element-67b8cfe e-con-full e-flex e-con e-child\" data-id=\"67b8cfe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4c7ca7 elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"a4c7ca7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSHIPPING\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tShipments to the European Union are charged 7.90\u20ac for orders under 100\u20ac and are free for orders over 100\u20ac. Shipping takes place within one business day, while delivery is within 6 business days. The above deadlines do not apply in any case of force majeure that may affect transport and delivery times.  \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4eee67b elementor-widget-mobile__width-inherit elementor-widget__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"4eee67b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tRETURNS\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tFor your return to be successfully completed, the product must be in its original condition, as determined by our quality control. Along with the product(s), you must include the completed return form. Returns can only be made with DHL using the return label you will find inside your package. If you have lost the return label, please contact help@lunasplendida.gr.    \n\nShipping costs of 7.90\u20ac are non-refundable and will be deducted from the refunded amount.\n\nFor hygiene reasons, returns are NOT accepted for briefs, so please carefully choose the correct size you desire based on what you usually wear, consulting the size guide. Swimwear returns are only accepted if the protective hygiene seal has not been removed. \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52f4efd elementor-widget elementor-widget-heading\" data-id=\"52f4efd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">PAYMENT METHODS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd8d9ba elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"dd8d9ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPayment with credit \/ debit card.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tYou can use any Visa, Mastercard, Maestro, American Express or Diners card.\n\nAll credit\/debit card payments are processed through the payment platform of \"Stripe\", one of the largest and safest online payments service providers in the world. We use TLS 1.2 encryption with AES-256 encryption protocol. Encryption is a way to secure the information until it reaches its reciever, who will be able to decrypt it with the use of the appropriate security key. Basically we use high safety standards so that your information remain private.  \n\nYou have the option to save your card for future purchases. If you choose to save your card, your data is securely saved on Stripe's server, not on Luna Splendida. That way we are making sure that your card information is safe.  \t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-954a08c elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"954a08c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPayment via PayPal \/ Apple Pay \/ Google Pay.\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tPayment with PayPal \/ Apple Pay \/ Google Pay is subject to the strict transaction terms imposed by PayPal.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-342da3d elementor-widget__width-inherit elementor-widget-mobile__width-inherit elementor-widget elementor-widget-icon-box\" data-id=\"342da3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tPayment by Klarna (up to 3 interest-free instalments).\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tKlarna is a payment method that combines the convenience of a credit card (interest-free instalments) without fees and interest rates.\nWith Klarna you save both time and money and you can make your purchases, paying in 3 instalments without interest. This makes shopping easier, especially for high value products etc. But this is not limiting, as payment via Klarna is available for purchases from \u20ac35 to \u20ac1,000.  \nIt's very simple: You start your search on Luna's site, find the product(s) you're interested in, put them in your \"cart\" and at the bottom of the checkout you can see if Klarna is supported for your payment. You pay the first of 3 installments and in 30 days the next one. \n\nThe first time you use Klarna, you will be asked to complete the registration process.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c05b71 elementor-widget elementor-widget-text-editor\" data-id=\"2c05b71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Please read carefully the <a style=\"text-decoration: underline;\" href=\"https:\/\/www.lunasplendida.com\/en\/terms-of-use\/\">Terms and Conditions<\/a> as well as our <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.lunasplendida.com\/en\/personal-data\/\">Privacy Policy.<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3d203d0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3d203d0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6bb3809\" data-id=\"6bb3809\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2024176 elementor-widget elementor-widget-html\" data-id=\"2024176\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<script type=\"application\/ld+json\">{\r\n  \"@context\": \"http:\/\/schema.org\",\r\n  \"@type\": \"Article\",\r\n  \"image\": \"https:\/\/www.lunasplendida.com\/wp-content\/uploads\/2022\/03\/Luna-logo.png\",\r\n  \"url\": \"https:\/\/www.lunasplendida.com\/eksipiretish-pelatwn\/\",\r\n  \"headline\": \"\u0395\u03be\u03c5\u03c0\u03b7\u03c1\u03ad\u03c4\u03b7\u03c3\u03b7 \u03a0\u03b5\u03bb\u03b1\u03c4\u03ce\u03bd\",\r\n  \"description\": \"\u0391\u03a0\u039f\u03a3\u03a4\u039f\u039b\u0395\u03a3\\n\u039f\u03b9 \u03b1\u03c0\u03bf\u03c3\u03c4\u03bf\u03bb\u03ad\u03c2 \u03c3\u03b5 \u03cc\u03bb\u03b7 \u03c4\u03b7\u03bd \u0395\u03bb\u03bb\u03ac\u03b4\u03b1 \u03b5\u03af\u03bd\u03b1\u03b9 \u03b4\u03c9\u03c1\u03b5\u03ac\u03bd \u03b1\u03bd\u03b5\u03be\u03b1\u03c1\u03c4\u03ae\u03c4\u03c9\u03c2 \u03c0\u03bf\u03c3\u03bf\u03cd \u03c0\u03b1\u03c1\u03b1\u03b3\u03b3\u03b5\u03bb\u03af\u03b1\u03c2. \u0395\u03c0\u03b9\u03c0\u03bb\u03ad\u03bf\u03bd, \u03b4\u03b5\u03bd \u03c5\u03c0\u03ac\u03c1\u03c7\u03b5\u03b9 \u03ba\u03b1\u03bd\u03ad\u03bd\u03b1 \u03b5\u03c0\u03b9\u03c0\u03c1\u03cc\u03c3\u03b8\u03b5\u03c4\u03bf 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